FAQs
🧱 INTRODUCTION & CORE SERVICES
Q: Do you make real 3D statues or just photos/models?
A: We create real, physical 3D statues, not just pictures. Each statue is handcrafted by our in-house artists at 3dstatues office.
Q: What types of 3D statues do you make?
A: We create personalised 3D statues including single figures, couples, families, and pets, available in full-body or half-body styles.
Q: What statue sizes are available?
A: We offer sizes ranging from 8 inches to 15 inches, ideal for gifting and home display.
Q: Can I order the statue in any custom size also?
A: Yes, You can order any custom size also. Price will vary accordingly.
Q: What photos should I upload for best results?
A: Upload clear, front-facing photos with good lighting. Multiple angles are helpful.
Q: Is my photo data safe and private?
A: Yes. All photos are used only for statue creation and are kept strictly confidential.
Q: What if I want changes after approval?
A: Minor revisions are possible during the approval stages. Final changes after dispatch are not allowed.
Q: What if my statue gets damaged during delivery?
A: We use secure packaging, and in rare cases of damage, our support team will assist you promptly.
🎨 MATERIALS & FINISH
Q: What kind of finish do you provide?
A: Each statue is finished based on your preference, including posture, detailing, surface texture, and overall look.
Q: Are the statues hand-painted?
A: Yes. Every statue is hand-painted by skilled artists to ensure realistic details and premium gifting quality.
Q: Will I get to approve the statue before final delivery?
A: Yes. We take approvals at key stages:
- Post 3D Image preparation by the 3D artist
- Hand-painted model
- Final statue before dispatch
💰 PRICING, TIMELINE & ORDER PROCESS
Q: What is the starting price of your 3D statues?
A: Prices start from ₹3,499. The final cost depends on size, category, and customisation. Please visit our ‘Catalog’ page for more details on www.3dstatues.in
Q: How long does it take to complete a statue?
A: The complete process typically takes 10–12 days, from order confirmation to delivery.
Q: Is there a minimum quantity for ordering?
A: No. You can order a single statue or multiple units, we treat every order with equal care.
✨ CUSTOMISATION & CREATIVE INPUT
Q: Can you create a statue using only photos?
A: Yes. Clear and well-lit photos help us create a lifelike and accurate statue.
Q: Can you make a statue of my pet?
A: Absolutely. We can customise pose, expression, and accessories to capture your pet’s personality.
Q: Can you recreate a couple or family statue from an old reference?
A: Yes. Using photos or references, we can recreate family, couple, or heirloom-style statues as per customer demand.
🚚 LOGISTICS & SHIPPING
Q: Do you ship across India or internationally?
A: Currently, we deliver only within India.
Q: Do you provide installation services?
A: Installation is not required, as our statues are gift-sized and easy to place.
Q: Can you ship statues directly to my recipient?
A: Yes. We offer free drop-shipping directly to your recipient with secure packaging.
👥 TEAM, OWNERSHIP & SUPPORT
Q: Who owns the statue after it’s made?
A: You own the physical statue. Ownership and usage terms are clarified before production.
Q: Is the work done in-house or outsourced?
A: All statues are created by our own in-house team. Nothing is outsourced.
Q: Can I talk to a real person for support?
A: Yes. Our team is available via phone, email, or video call to assist you.
Q: Can I visit your studio?
A: Yes. Studio visits are welcome by prior appointment at our Gurgaon, Haryana location.